Drewry Survey: a significant upgrade in Zim’s schedule reliability

Zim is ranked among the top-ten carriers worldwide in terms of schedule reliability
 
The recent Q4 2010 “Schedule Reliability Insight” Survey, analyzing container carriers’ service performance levels, published by independent maritime advisor Drewry Shipping Consultants, indicates a significant upgrade in Zim’s schedule reliability.
 
After advancing from the 15th place in Q2 to the 12th place in Q3, Zim is now ranked amongst the top-ten carriers worldwide in terms of schedule reliability.
 
This upgrade is even more impressive as the industry as a whole showed improved performance during the period analyzed, July-September 2010.
 
Zim, as part of its ongoing efforts to improve customer service, is undergoing a comprehensive process of improving & streamlining all aspects of its activities. Schedule reliability is rendered highly important for customers, and hence a high priority target for Zim. Current results prove the efforts are bearing fruits.